Refund Policy
At Mahan Mount Hotel Holiday Family Resort LLP, we strive to ensure your satisfaction with our services. Please read our Refund Policy carefully to understand your rights and responsibilities regarding returns and refunds:
1. Room Reservations:
◼ Room reservations are subject to our cancellation policy as outlined in our Terms and Conditions.
◼ Refunds for canceled reservations will be processed according to the terms specified at the time of booking.
2. Unused Services:
◼ No refunds will be provided for unused services or amenities included in your reservation.
3. Damaged or Defective Goods:
◼ If you encounter any issues with goods purchased from our resort, please notify us immediately.
◼ We may offer a replacement or refund for damaged or defective goods, subject to verification.
4. Refund Process:
◼ Refunds, if applicable, will be processed using the original method of payment.
◼ Processing times may vary depending on your financial institution.
Receipt of Refund:
◼ Please allow up to 7 of business days for the refunded amount to reflect in your account.
◼ If you have not received your refund within the specified timeframe, please contact us for assistance.
5. Exclusions:
◼ Certain services or purchases may be non-refundable, as indicated at the time of booking or purchase.
6. Exceptions:
◼ Exceptions to this policy may be made at the discretion of Mahan Mount management.
7. Contact Us:
◼ If you have any questions or concerns regarding our Refund Policy, please contact us at Contact Us:
Mahan Mount Hotel Holiday Family Resort LLP
ITKAULI Kauriram Basgaon Gorakhpur Uttar Pradesh – 273413 India
Phone: +91 8081821338
Email: info@clubmahanmount.com
Website: www.clubmahanmount.com.
By using our services, you acknowledge that you have read, understood, and agree to abide by our Refund Policy. We reserve the right to modify or update this policy at any time. Please review it periodically for changes.